Benazir Income Support Program (BISP): Ensuring Fair and

BISP is pursuing vigorously against fraudulent deductions by POS agents. BISP extended its
collaborations with banks, integrated with RAAST and ensured payment distribution through
secured locations to make sure beneficiaries receive their full entitlements. These efforts resonate
with BISP’s commitment to transparency, fairness and the well-being of its recipients.

Benazir Income Support Program (BISP): Ensuring Fair and


FAQs: 

  1. What is RAAST and how does it help BISP beneficiaries in Pakistan?
    RAAST is a government-backed micropayment gateway in Pakistan that allows BISP
    beneficiaries to get instant payments directly into their CNICs (Computerized National
    identity cards) that they can withdraw from any bank branch in the country, thus
    improving the convenience and timeliness of payments.
  2. Why BISP has shifted from small retail shops to designated camping grounds for
    payments?
    BISP has shifted to designated camping grounds for payments in order to facilitate
    beneficiaries with an all-equipped environment, especially the women beneficiaries. It
    not only ensures a dignified and efficient payment process but it is also committed to
    minimising unjustified deduction through (POS) agents.
  3. How BISP manage the fraudulent deduction by POS agents?
    BISP has taken several initiatives to discourage and minimize any unjustified deductions
    by POS agents tos ensure that the beneficiaries get their full entitlement. This includes
    strict partnerships with banks, beneficiary complaint resolution mechanisms, ensuring
    agent sustainability through enhanced commission on repeat transactions; fraud
    investigation mechanisms and deployment of secure payment systems such as RAASTA
    etc.
  4. What collaborations have been established by BISP to optimize its payment system?
    BISP has scaled up its collaboration with banks and also integrated with RAAST for the
    optimized payment system. It will contribute to ensuring a secure, transparent payment
    distribution and further strengthen BISP’s vision towards the welfare and rights of its
    beneficiaries.

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